Riches Informatique Computer Support Questions & Answers
|Question||Last Updated on 29.3.2020 at 18:09:46|
How quickly can you fix a problem if I bring the computer to you ?
That depends on what the computer problem is. But let's give you a typical scenario...
Let's say your computer has suddenly become slow to start-up, you get one or two error messages, your Wi-Fi doesn't work any more or is erratic, and you get a load of intrusive advertising.
That kind of computer repair would take about 1 to 1½ hours of manual work followed by automated work taking 8 to 12 hours (overnight) to complete; and provided that no spare parts are required, you would get the computer back the next day at 5pm after testing and the cost would be about 1½ - 2 hours labour.
Much preferred is a 48 hour window of remedial opportunity because if a repair is rushed, something lurking may be overlooked and we'll get you coming back complaining instead of singing our praises. A 48hr repair window is especially important with intermittent faults, which, by their very nature only happen, "sometimes" . Intermittent computer faults can be tricky to troubleshoot quickly.
WHAT CAN HAPPEN WHEN A COMPUTER REPAIR IS HURRIED
A real example; one such rushed computer fix was a while-you-wait computer repair and there was no time to scan and double-check the work done and so when the customer returned home, the original problem re-surfaced somewhat. Not entirely, but if that computer had been thoroughly scanned before leaving the workshop, that oversight would have been eliminated.