Questions & Answers
Riches Computer Help & Support

Yes, we can repair laptop charging ports that are loose or broken in some way. The method of making-good depends on the fault. If it's possible to repair the fault without fitting a brand-new socket then we'll do that. If the old socket can't be repaired, we'll order and fit a new charging socket in your laptop. 

The signs of a defective charging port on a laptop are...

When there is more than a minute amount of wiggle or, “play” when the end of the power cable is plugged into the socket and charging is erratic;

or,

The socket in the laptop moves when the end of the power cable is plugged in;

or

The power cable plugs in ok but needs to be, “jiggled” until it comes to rest in just such a position that it delivers current to the laptop, so that the laptop's charging light illuminates;

or

The laptop doesn't charge at all when the power supply is plugged in, although that could be a defective power, “brick” meaning that the transformer is in some way broken and it is not delivering enough current or none at all. Of course, that needs testing, so remember to bring the, “brick” in as well.
 

Tip! If your laptop is fairly new, this type of mechanical fault may be covered by a computer insurance, an after-sales warranty, or a product guarantee — so it's worth checking with the vendor.